There’s a lot more business out there in small town America than I ever dreamed of.
—Sam Walton
Topics: Business
We let folks know we’re interested in them and that they’re vital to us. ‘Cause they are.
—Sam Walton
Topics: Business
There’s only one boss: the customer. He can fire everybody from the chairman on down simply by spending his money elsewhere.
—Sam Walton
Topics: Customers, Business, Challenges
I had to pick myself up and get on with it, do it all over again, only even better this time.
—Sam Walton
Topics: Adversity
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.
—Sam Walton
Topics: Encouragement
Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.
—Sam Walton
Topics: Leadership, Leaders
High expectations are the key to everything.
—Sam Walton
Topics: Attitude, Expectation
Capital isn’t scarce; vision is.
—Sam Walton
Topics: Prophecy, Vision
I have always been driven to buck the system, to innovate, to take things beyond where they’ve been.
—Sam Walton
Topics: Potential, Possibilities
I had no vision of the scope of what I would start. But I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
—Sam Walton
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