Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
—Louis V. Gerstner Jr.
Topics: Computers
It’s been said that every institution is nothing but the extended shadow of one person.
—Louis V. Gerstner Jr.
Execution is really the critical part of a successful strategy. Getting it done, getting it done right, getting it done better than the next person is far more important than dreaming up new visions of the future. All of the great companies in the world out-execute their competitors day in and day out in the marketplace, in their manufacturing plants, in their logistics, in their inventory turns—in just about everything they do. Rarely do great companies have a proprietary position that insulates them from the constant hand-to-hand combat of competition.
—Louis V. Gerstner Jr.
Topics: Talent, Wildlife, Perfection
Everything starts with the customer.
—Louis V. Gerstner Jr.
Topics: Customers
In the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
—Louis V. Gerstner Jr.
You have to be fast on your feet and adaptive or else a strategy is useless.
—Louis V. Gerstner Jr.
Topics: Action
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