Issue 179
- Motivate them, train them,
care about them, and make winners out of them...
they'll treat the customers right.
And if customers are treated right, they'll come back.
- A friendship can weather most silly things and
thrive in thin soil - but it needs a little mulch of
letters and phone calls and small silly presents
every so often - just to save it from drying out completely.
- There are no shortcuts to any place worth going.
- What happens is not as important as how you react to what happens.
- There are two big forces at work, external and internal.
We have very little control over external forces such as
tornadoes, earthquakes, floods, disasters, illness and pain.
What really matters is the internal force.
How do I respond to those disasters?
Over that I have complete control.
- Some of us think holding on makes us strong;
but sometimes it is letting go.
- Why not go out on a limb? That's where the fruit is.
- Fear and guilt are unpleasant bedfellows who disturb our sleep.
- Nonchalance is the ability to remain down to earth
when everything else is up in the air.
- Better is the enemy of good.